Privacy Policy

California Consulting values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with the Protection of Personal Information Act (POPIA) and other applicable South African laws.

1. Information We Collect

We may collect the following types of personal information:

1.1 Personal Identification Information:

• Name

• Contact details (email address, phone number, physical address)

• Date of birth

1.2 Transactional Information:

• Purchase history

• Payment information (processed securely through third-party payment providers)

1.3 Technical Information:

• IP address

• Browser type

• Device information

• Cookies and similar tracking technologies

1.4 Voluntarily Provided Information:

• Information provided through contact forms, surveys, or direct communication with us.

2. How We Use Your Information

We use your personal information for the following purposes:

2.1 To Process Transactions:

• Fulfill orders and deliver products.

• Provide customer service related to your purchases.

2.2 To Communicate:

• Respond to inquiries and provide updates on orders or services.

• Send marketing materials (only with your consent).

2.3 To Improve Our Services:

• Analyze website usage and customer preferences.

• Enhance user experience on our platform.

2.4 For Legal and Compliance Purposes:

• Comply with legal obligations.

• Prevent fraudulent transactions.

3. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:

3.1 Service Providers:

• Third-party couriers for order delivery.

• Payment processors for secure transactions.

3.2 Legal Requirements:

• When required by law, such as compliance with a court order or legal process.

3.3 Business Transfers:

• In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

4. Data Security

We implement appropriate technical and organizational measures to secure your personal information. These include:

• Encrypted payment gateways for financial transactions.

• Secure servers and data storage systems.

• Regular monitoring for vulnerabilities and threats.

5. Your Rights

Under South African law, you have the following rights regarding your personal information:

5.1 Access and Correction:

• Request access to your personal data.

• Correct or update your information.

5.2 Objection and Deletion:

• Object to the processing of your data for direct marketing.

• Request the deletion of your personal information, subject to legal obligations.

5.3 Data Portability:

• Request a copy of your personal data in a structured, machine-readable format.

To exercise these rights, please contact us using the details provided below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies may collect anonymous data such as:

• Website navigation patterns

• Time spent on pages

• Preferences and settings

You can manage cookie preferences through your browser settings. Disabling cookies may limit some features of our website.

7. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.